Charter schools are independent public schools and most operational decisions are made on-site. If you have an issue or complaint with a charter school, try to resolve it at the school site or with the operator of the school. To ensure the right people are present and sufficient time has been set aside to consider your concerns, you may want to schedule an appointment.
If school leadership is unresponsive, find out when the governing body of the school meets and bring your concern before the governing body for consideration. Pursuant to state law and the charter contract, the governing body is responsible for the policy decisions of the charter school and is subject to Open Meeting Law. You should be able to obtain upcoming meeting information either through the school’s website or by contacting the school office.